We train the next generation of professionals
We provide professional training programs of popular business management tools that will gain you the next level expertise to rise in your work place.
SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. With SPSS Statistics you can:
- Analyze and better understand your data, and solve complex business and research problems through a user-friendly interface.
- More quickly understand large and complex data sets with advanced statistical procedures that help ensure high accuracy and quality decision-making.
- Use extensions, Python and R programming language code to integrate with open-source software.
- More easily select and manage your software with flexible deployment options.
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Who is CRM for?
A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it.
With visibility and easy access to data, it’s easier to collaborate and increase productivity. Everyone in your company can see how customers have been communicated with, what they’ve bought, when they last purchased, what they paid, and so much more. CRM can help companies of all sizes drive business growth, and it can be especially beneficial to a small business, where teams often need to find ways to do more with less.
An Entity Relationship (ER) Diagram is a type of flowchart that illustrates how “entities” such as people, objects or concepts relate to each other within a system. ER Diagrams are most often used to design or debug relational databases in the fields of software engineering, business information systems, education and research. Also known as ERDs or ER Models, they use a defined set of symbols such as rectangles, diamonds, ovals and connecting lines to depict the interconnectedness of entities, relationships and their attributes. They mirror grammatical structure, with entities as nouns and relationships as verbs. They can be used for:
- Database design
- Database troubleshooting
- Business information systems
- Business process re-engineering (BPR)